Warranty and registration
The longest warranty in outdoor lighting.
A limited lifetime promise on our fixtures for the original purchaser, 10 years on transformers and tracked cable, and a five-year commercial warranty.
Three warranties
Coverage at a glance.
Each warranty document is available as a PDF. Coverage applies to systems installed by NiteLites and tracked through warranty registration.
- Limited lifetime · fixtures
Residential warranty
- Limited lifetime on fixtures for the original purchaser
- 10 years on transformers
- 10 years on cable and wiring when tracked
- 1 year on bulbs, carried over with annual maintenance
- Limited LED warranty
LED warranty
- Full terms in the limited LED warranty document
- 5 years · fixtures and transformers
Commercial warranty
- Defects in materials or workmanship in fixtures and transformers
- Properties installed after January 1, 2007
- Five years from purchase, or until the original purchaser sells the property
What is covered
Coverage by component.
| Component | Residential | Commercial |
|---|---|---|
| Fixtures | Limited lifetime against manufacturing defects, for as long as the original purchaser owns the product | Five years from purchase, or until the original purchaser sells the property |
| Transformers | 10 years against manufacturing defects, for the original purchaser | Five years from purchase, or until the original purchaser sells the property |
| Cable and wiring | 10 years, as long as the system is tracked through the NiteLites warranty registration | See the commercial warranty PDF |
| Light bulbs | 1 year; carried over year after year while NiteLites services the system through the annual maintenance program | See the commercial warranty PDF |
Residential
Our warranty includes a limited lifetime promise to protect you against the costs of manufacturing defects on fixtures for as long as the original purchaser owns the product, and a 10 year warranty against manufacturing defects on transformers for the original purchaser. Our cable and wiring is also covered for 10 years, so long as the product is tracked using our authorized warranty system. Our light bulbs have a one-year warranty, which can be carried over as long as NiteLites services the system. By enrolling in the annual maintenance program, the bulb warranty is carried over year after year.
Your NiteLites’ system is tracked by completing and submitting the NiteLites’ system warranty on this page.
Our guarantee affords you the peace of mind that the money invested in your lighting system will provide you enjoyment and pleasure for many years without creating the added burden of system maintenance.
Commercial
Our warranty covers any defects in materials or workmanship in NiteLites’ lighting fixtures and transformers installed at commercial properties after January 1, 2007. “Commercial property” means real property used for any purpose other than a single-family residence, and includes property used for commercial purposes (such as apartment and office buildings) and property owned or used by a government agency, school, church, an association of home or condominium owners, co-op, or other organization.
This warranty lasts for five years after you purchase the product, or until the original purchaser sells the real property on which the product is installed, whichever occurs first. As with the residential warranty, your NiteLites’ system is tracked by completing and submitting the warranty registration form for your NiteLites’ system warranty on this page.
Warranty registration
Register your system within 30 days.
Please fill out your NiteLites warranty registration and submit it within the next 30 days to activate your warranty for your specification grade outdoor lighting.
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Send your registration request
Use the service request form and tell us the installing office, the installation date and the property address.
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Submit within 30 days
Registration must be submitted within 30 days of installation to activate the warranty on your specification-grade system.
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Your system is tracked
Your local NiteLites office records the system in the authorized warranty system, which is what keeps the 10-year cable coverage in force.
4 common questions
Warranty, value and service.
Why are they so expensive?
We are a manufacturer of our own fixtures; which are made of solid brass and copper. They are all non-corrosive and non-painted. Our finish is acid-etched right into the fixture, and dipped in a chemical wash, so there is no chipping or peeling. Our fixtures carry a lifetime warranty, which is all-inclusive, and the bulbs come with a 1-year warranty. We do offer an Annual Service Contract after the warranties expire to save on maintenance costs.
You can be sure that the cost of a professional system will exceed the cost of a home store kit. However, the additional expense is worth it for the extended life of your system. Also, a professional lighting system includes warranties where home store kits do not. While those kits are less costly, they only have a life expectancy of about 1 year.
What makes your lights better than your competitors?
Our staff is professionally trained in outdoor lighting design and we create a ‘Nitelites look’ that no one else can offer.
NiteLites continually strives to elevate the standards of quality, safety, and professionalism in the industry. Our products provide the latest cutting edge technology, as well as a solid history of providing world class service to each of our clients.
NiteLites high quality, specification grade products are made of acid-etched copper and brass. Without paint, there is no cracking or peeling of the finishes, which have to endure the elements of the outdoors. The quality of the products NiteLites uses allows us to offer an industry best warranty for both our commercial and residential clients. There are a lot of installers, none of which can match the look of our projects.
Does NiteLites Outdoor Lighting offer LED retrofits?
Yes, NiteLites can retrofit your lighting solution to LEDs. Click here to learn more.
Should I wait until my existing bulbs burn out to replace them with new LEDs?
Although your bulbs may have a significant amount of life left in them, they are still burning up massive amounts of energy. With energy prices rising and an incredibly efficient solution available, phase-outs are generally not recommended. Click here to learn more.